Blurring the Lines
In the casino and hotel industry, mobile applications are blazing a trail to make the guest’s experience more...
Creating Legendary Experiences Framed by an Obsession in Customer Service
I joined Legends in October of 2015 largely because of our President’s (Shervin Mirashahemi) commitment to technology and his belief that technology innovations is a key...
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The Risks and Benefits of Cloud Computing
Cloud computing brings many benefits and some inherent risks to gaming organizations. First, let’s have some basic understanding of these technologies....
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Building an AI-Based Machine Learning for Global Economics
The first approach to creating Artificial Intelligence was rule-based. One would code into the computer a set of...
Accessing Digital Media on Any Physical Device
The biggest challenge is device management and security in a world where consumerization of IT is growing so quickly....
Evolution of Guest Interaction
As a theme park operator with over 3,200 point of sale systems, which are often exposed to the elements and spread...
Digital Innovation Giving Rise to New Capabilities
IT organizations have historically focused on standardizing, consolidating and outsourcing—essentially cost...
Unleash Your Talent with Service Oriented Architecture
In one of the most seminal (and lampooned) scenes from the 1999 box-office smash The Matrix, Keanu Reeves’ character Neo lies in a chair with a metal rod connecting his brain...
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Sports and the OTT Revolution
Over-the-top (OTT) video services such as Netflix and Amazon Prime have become an important part of the entertainment ecosystem.
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